General terms and conditions

Terms and Conditions

1. Scope

These General Terms and Conditions (GTC) apply to all orders placed by consumers or businesses through our online shop UsedLuxWatches.com. By placing an order, you agree to the following GTC in their current version at the time of ordering.

2. Contractual Partner

The purchase contract is concluded with:


UsedLuxWatches ltd.

3. Offer and Conclusion of Contract

The presentation of products in the online shop is not a legally binding offer, but a non-binding product overview. By clicking the order button, you place a binding order for the goods in the shopping cart. Confirmation of receipt of your order will be sent immediately after submitting the order via email.

4. Prices and Shipping Costs

All prices are in Euro and include the statutory value-added tax. Shipping is insured and available throughout Europe. For detailed information on shipping methods and costs, please visit our Shipping & Payment page.

5. Delivery

Delivery is exclusively insured up to a value of €50,000. Standard deliveries take approximately 4–6 working days, while express shipping is done within 1–2 working days.

6. Payment Methods

We accept the following payment methods:

  • Bank Transfer (SEPA)
  • SEPA Instant
  • Bitcoin

Goods will be shipped after receipt of payment.

7. Right of Withdrawal & Returns

You have the right to withdraw from the contract within 14 days without giving any reason. The withdrawal period begins from the day you or a third party named by you receive the goods.

Return shipping is free of charge for you. Please contact us in advance to receive a return label and initiate the return process.

8. Warranty

We provide a 24-month in-house warranty on all watches purchased at UsedLuxWatches from the date of receipt. This warranty covers material and functional defects that are not due to external influences or improper use.

The warranty supplements your statutory warranty rights, which are not restricted by it.

9. Retention of Title

The goods remain our property until full payment is made.

10. Dispute Resolution

The European Commission provides an online dispute resolution platform (ODR) that you can find at https://ec.europa.eu/consumers/odr/. We are not obligated and not willing to participate in a dispute resolution procedure before a consumer arbitration board.

11. Final Provisions

German law applies.